| Category | Food & Drink |
| Developer | Shake Shack |
| Version | 2.82.0 |
| Content Rating | Everyone |
| Price | Free |
| Min Android | 9 |
| Updated | Apr 24, 2026 |
this app SUCKS - orders don't work, can't login or make an account, broken code everywhere, and when you try to order it just takes you to their website. Avoid!
works again
I cannot get a account it stop when enter the code I get no response.
This mobile app is confusing and doesn't work. after selecting my items, I want to review my order, but the button doesn't do anything. can't make a payment to check out either. eventually , it just sends me to the website to place the order. why bother having an app that doesn't work if you're only going to take orders through the website?
Fix your app and website. You'd think being able to pay and place and order would be the most important part of placing an order from your phone.
can not checkout or log in. trying to do so redirects out of the app to their website and after logging in and returning to the app, just makes you do it again and again
love the food. but the app and loyalty program or whatever it's trying to be, have severe problems. my email address is invalid? it works everywhere else except this app. I enter my phone number at the kiosk... offered free fries if I spend $20. I order $22. get to checkout and free fries "offer not found". fail after fail. I'll keep going to shake shack *despite* your confusing broken app. because the food is good.
so hard to use. and payment fails often
app really sucks; atrocious UI, just ordered the same thing three times and it's as if I never did it all, no response, no indication that an order was filled. DO NOT USE! it's like they want you to get frustrated and waste your time. fire the developers; now I don't want to even spend money here.
App is pretty buggy and slow