| Category | Parenting |
| Developer | Happiest Baby, Inc. |
| Version | 3.0.1 |
| Content Rating | Everyone |
| Price | Free |
| Min Android | 10 |
| Updated | Jul 8, 2026 |
a lot of people reporting connectivity issues, no issues for me so far, I have a 2nd hand snoo and have only used basic version, it does everything I bought it for so no complaints from me. great product great app. 👍
2026-06-29 update made it even worse This app crashes frequently, has terrible menu navigation, and is not responsive to smaller screens such as when I want to use Android split screen feature to look at my Nanit baby camera at the same time. Plus, the lack of controls blows my mind. I think the designers and engineers are not parents who actually use Snoo. Plus, the entire goal is to help babies SLEEP, so WHY would you make the changes of sound level and motion level ABRUPT, waking him?!
Everything now requires a subscription, after paying so much for this already!
When we bought this product, features like Weaning Mode and starting baseline motion were included in the app as part of purchasing what is a very expensive bassinet. However upon returning to the app with subsequent babies we were shocked to find these features hidden behind a $200 per year subscription paywall, or $30+ per month if chosen to pay monthly. To say we are appalled is an understatement. Locking key features, initially free, with purchase behind this paywall feels predatory
level buttons do not work. terrible app.
got snoo. app was free. had baby app was paywalled. no big feature blocked usable. 2nd baby paywalled the lock button. greedy company. go with Graco smart sense instead
worst. it doesn't connect to the snoo. tried every faq and it just doesn't work.
Really disappointed that all the "advanced" features that used to be included, are now "subscription based" behind yet another monthly fee. Awful company and can't recommend their products.
It's frustrating to describe how poor the snoo experience is. Notwithstanding what they will tell you or reply to this review, the system appears designed to force you to pay premium to use what I consider to be basic functionality that your baby will need. Second you will struggle constantly to connect to your snoo, and with a fussy crying baby in the middle of the night or early morning you'll find yourself trying to reboot your phone, the snoo, the router, to no avail. Sadly can't recommend
Love the Snoo, hate the app. The worst app I've ever experienced. For such an expensive device, the app connectivity and reliability really lets it down. When it connects, the app is great and you can control the Snoo remotely, lock the Snoo levels and access the log via the app. However, the app disconnects from the Snoo and 'can't find Snoo' frequently, leaving you stuck deleting the device and trying to get it to reconnect for hours. Very frustrating, please do better and add 5ghz band option
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