| Category | Food & Drink |
| Developer | DoorDash |
| Version | 15.272.4 |
| Content Rating | Everyone |
| Price | Free |
| Min Android | 8.0 |
Convenient and easy way to try new foods. 3 Stars only because since the new update, the driver location doesn't update on the map unless I exit and reopen the order.
says my device is incompatible with this app all of the sudden
Some of the worst customer service I've experienced in my life. The Concierge AI is literally dumb, agents will hang up or make promises for things that never happen, the "Resume Chat" button doesn't resume the chat. The app has a unlink function for your rewards that doesn't let you link anything again 🤡 I seriously question how you expect consumer value in a application that fails to meet the base needs of a standard customer service SLA. Horrified.
no food
I have had nothing but issues since joining doordash I got a new phone number and went to implement my doordash onto my new phone and they wanted to identify my identity. okay no problem. gave them my driver's license and did the whole selfie thing but they came up as they could not identify me and deactivated my account. I have been calling them and going through hell and back trying to get my account reactivated they keep telling me that I will get an email and I have not received the email.
The search on every grocery store on the app ends with "no results found" which forces you to search by category, then brand to look for the items you need. Which doesn't always give you the item you want. This feature is terrible. Fix it.
update made it slow and unresponsive sometimes
im confused i just used the app on my phone last week now its deleted and when i try and redownload its says its not available for my phone makes no sence ive had the app my phone for over 3yrs and now i cant use the app real stupid
not downloading
Their service used to be great. If I had an issue, they would resolve it satisfactorily. Lately, Doordash has skimped on reimbursement for missing items in your order, leaving you with a net negative when you did nothing wrong. I refuse to return to Doordash.