| Category | Travel & Local |
| Developer | AIRFRANCE S.A. |
| Version | N/A |
| Content Rating | Everyone |
| Price | Free |
| Min Android | 8.0 |
Pas de service client correct ! Il y a une rubrique "Contactez-nous" mais ensuite on vous bombarde avec des questions et si votre question n'est pas dans la liste, il n'y a pas un moyen de poser une question diverse ou parler à un conseiller. Par téléphone c'est pareil, appuyez sur 1 si ... appuyez sur 2 si ... Air France est malheureusement en train de devenir une compagnie basse de gamme.
This Air France app showed my CDG connection departing from an L gate in terminal 2E while the airport's info e-board showed a K gate. Luckily the staff were very helpful and confirmed the K gate. Otherwise the app is good.
extremely bad... in prices, search not working properly and laggy
Bad experience with the airline company. Fight: AF1088 (30.06.26) Big delay (2 h 45 min) for departure with weak reasons and nobody seems to care about the passengers, we stayed 1 h because they missed the slot for departure , after just before the runway departure , the pilot was an issue for electrical system (what they checked /did before ??) after this we went to the service area were stayed 1 h and 30 min just to analyse and to see that need to change the battery / charger of the aircraft.
l'application de fonctionne pas, impossible de faire aboutir une recherche de vol. ca fait au moins 2 mois que cela dure... réinstaller l'app ne change rien. je suis obliger d'aller sur le site internet. très énervant et décevant de la part de Airfrance...
Useless pile of rubbish. Adding a membership is consistently being ignored. Same applies to Meal selection. After 1 day it's like I have never done my meal selection. After my return trip this app will be banned from my phone and AF being avoided by all means.
Constantly get the same error message after updating App to latest version: 'Sorry, something went wrong'.
Literally NEVER works. in the last 3 years tried using to book tickets and it never worked. loading forever then says sorry something went wrong or no flights available or some other excuse. Have up on Air France completely. Visiting is not really worth anymore either.
Works half the time, the other half is always "something went wrong". So for that performance half the rating as well.
Terrible this airline is going down, 12 hours flight without any entertainment, same horrible food in premium class than economy, the attendants only speak French in an international flight, ...Now I made the mistake to book again with this overrated airline and the app doesn't give me the option for an upgrade on my flight back terrible airline, terrible app ... book with another one is my advice.
